
MEMBER SPOTLIGHT
Comcast offers a portfolio of products and services for small business owners. Please share.
Comcast Business Class Services makes Connecticut workplaces better, faster and more successful. Backed by industry-leading, 24/7 business-class support, Comcast Business Class services, which include Comcast Business Class Internet, Business Class Voice and Business Class TV, offer small to-mid-sized businesses a real alternative to DSL and the local phone company. Delivered by an advanced, fiber-rich network that provides a high-quality, end-to-end customer experience, Comcast Business Class Services enable business owners to focus on their business, helping maintain productivity through products from a company they already know.
Small businesses are always looking to market to the right audience on a budget. What does Comcast offer to help accomplish this goal?
Comcast Business Class is dedicated to helping businesses thrive by not only providing them with cutting edge voice, Internet and TV services at a price that helps them improve their bottom line, but also by offering advanced communication solutions and training resources that help increase productivity and allow businesses to meet their objectives. Comcast Business Class Internet customers not only receive 24/7 support but also have access to a host of powerful business tools and a robust resource center at the Comcast Business Class customer portal. Once customers set up an account, they are able to set up email boxes, create a custom domain name and even build a website, all while having access to tools and training on these topics. Customers can also download Microsoft Outlook and develop a SharePoint site. These features are included at no extra cost for Comcast Business Class Internet customers as part of Comcast’s mission of providing value and helping our Business Class customers achieve success and reach their audience, regardless of their size or budget. In addition, Comcast Business Class Voice provides unlimited local and long-distance calling to the U.S., Canada, Puerto Rico and other U.S. territories; popular calling features like Hunt Group, call forwarding, call waiting, call transfer, caller ID, Business Directory Listing, and more; and advanced voice mail options like the ability to receive e-mail or text notifications of voice mails and ability to listen to and manage voice mail online as well as online account management.
Entrepreneurs seek out what the next best product will be. What products are on the horizon for Comcast?
Comcast will continue to innovate and launch more of the technology, products and services our Business Class customers need and want, such as faster Internet speeds, flexible, next-generation voice services and point-to-point and multipoint Ethernet services. Comcast is very enthusiastic about the growth opportunities to serve mid-sized businesses and to also expand cell backhaul efforts.
Comcast is a long-standing supporter of the West Hartford Chamber and business community. Explain why Comcast values these types of connections.
The West Hartford Chamber does an excellent job encouraging the development of local businesses and enhancing the quality of life in the West Hartford community. This aligns with Comcast Business Class’ mission of helping businesses succeed by providing them with the communications products and services they need to be successful. Additionally, as a company, Comcast is dedicated to giving back to the communities where our employees and customers live and work. We value our relationship with the West Hartford Chamber and are proud to be an ongoing supporter of an organization with a similar philosophy and goals.
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